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01325 321659

Email us: enquiries@touchstoneleads.co.uk
Monday, 19 February 2018



Touchstone Leads Provide

"Telephone Skills and Confidence" Inhouse Training 

This Workshop is guaranteed to improve the confidence and performance of your sales team whatever the level of experience.

Areas that will be covered in the workshop

  1. Which Businesses to Call?
  2. Why Should They Take Your Call?
  3. How to Create Interest-Grabbing Opening Statements
  4. How to Get Prospects to Take Action
  5. Questioning Techniques to Open Up Conversations
  6. The Confidence of Your Tone & Delivery
  7. Maintaining Control of Your Agenda
  8. Welcoming & Managing Objections
  9. Identifying & Overcoming Barriers (Voicemail, the P.A. “Put It In The Post”, Etc)
  10. Confident Closing - asking for the sale
  11. Keys to Staying Motivated, Never Being Rejected Again!


This is a 1 day program – 9.00 am registration for a 9.15 am start. The course will close at 4.00 pm

Price to deliver this workshop in-house is £795 for up to 12 attendee's

Previous Feedback:

“Very interesting and engaging course with many practical and useful ideas to try out. Increased confidence in my own methods and restored my faith in the merits of cold calling. Kevin provided the course in an enthusiastic and entertaining manner and I found him to be incredibly helpful and interesting. Would definitely attend another Touchstone course”

Lauren MacMillan-Warren – Sapphire Consultants

“Fantastic! Lots of points covered which are relevant across all sectors. Useful information which I will actively use in conversations, I now feel more confident and armed with good tips and techniques. Enjoyed the presentation, slides are informative and Kevin spoke from experience which is very valuable.”

Grace Knighton - Leicestershire Education Business Company

“The workshop overall was very informative. The open ended questions are going to be well used. All the sections were an eye opener. I have attended other courses throughout the years but this was the only course that will help in my role. Other courses weren’t as tailored as this one.”

Claire Merrick – MicroCAD

Please contact our Managing Director Kevin Ireson for more details on 01388 775293 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it